Small Quirk in Delivery Ticket Manager Status

I just found a small quirk in the Delivery Ticket Manager that had me scratching my head and the folks at PrintSmith. Turns out is a non issue, but it may be frustrating if you run into it.

Here is the situation: Open an invoice that already has a Delivery Ticket, and then open the Delivery Ticket. Click on the Status tab and then try to Update the Location on an job that you select. It won’t update the location. Why? Because of locked records when the invoice is open.

The Solution?: Close the invoice window and leave the Delivery Ticket window open. Now it will change the location!!

Delivery Ticket Manager

Wow! I finally got the Delivery Ticket Manager (DTM) setup the way I want (now that the label formats are back!) and this will save us lots of time!! Why?

  1. Everything is in one place
  2. The DTM is available from the Pending List
  3. No more opening the Invoice and then the Job for Carton Labels
  4. Partial Shipments
  5. Record of what was shipped included in the Document

The only thing it really lacks is integration with the Shipping Charges from the Invoice if they were used. But, hey, you can’t have it all!